Cancellation policy

Subscription renewals

When you select a subscription purchase option, your order renews automatically at the delivery frequency shown for the selected plan until you skip, pause, or cancel it. The recurring product price, delivery frequency, and any applicable shipping, taxes, or discounts are shown before checkout.

Managing a subscription

Manage eligible subscriptions through your customer account. You can skip, pause, resume, or cancel a subscription and update payment or address details there. Submit a change before the next order enters fulfillment. Once an order has entered fulfillment, we cannot guarantee that it can be changed or cancelled; email hefeifei0819@gmail.com immediately if you need assistance.

Returns and support

Subscription orders are subject to the Refund Policy. For questions, email hefeifei0819@gmail.com. We aim to reply within two business days.